Terms and conditions of use

Terms and conditions!

Please read all of these terms and conditions before using this site. Use of this site includes acceptance of these terms. We assume the right to make changes to these provisions without further notice, so we recommend that you check their updating. The technical specifications or the price of the products presented on this site may be modified without prior notice. The images of the products present on the site may present small differences in terms of color, packaging and any other kind of detail that can be taken into account, etc.


We do not assume responsibility for differences in reality of technical data or other documents of the manufacturer.

VIN24.RO does not guarantee the availability in stock of all the products displayed in the quantity requested by the customer, reason for which he will have the right to partially deliver or cancel a certain order - with the prior information of the customer - in case certain products no longer they appear in the current offer of the supplier or are not available for other reasons (momentary lack of stock, exhaustion of the edition, etc.). If the payment was made in advance, the customer will receive back the money paid for the product. In all cases where the products cannot be delivered, the customer will be able to request only the immediate return of the amounts already collected by us, but not other compensations.

The products sold through www.vin24.ro are new, in the original packaging of the manufacturer and at the time of delivery are accompanied by the fiscal invoice and the order (which can be found on the site in the account of each customer in the "My Orders" section) .


www.vin24.ro is maintained and managed by xxxxxxxxxxxxxxx - hereinafter referred to as Supplier.

Any natural or legal person who orders and purchases products through this site - hereinafter referred to as the Customer.

Personal Data Security:

Personal data will be used only for the stated purpose of this site. The data provided by you will be used only for purposes associated with the marketing of products and services offered by us, in order to facilitate communication between us; order processing; for announcements related to new products and / or services; information related to the holiday program; discounts; promotions. By using our site you accept this privacy policy.

The data is stored in MySQL databases, on a secure server. At the same time, all the activity at the website level is automatically monitored in Logs for further evidence. At the front-end level, the website provides protection against misuse by users, filtering their input to prevent attacks on the system.

PRIVACY POLICY: We strictly respect the confidentiality of our clients' personal data. www.vin24.ro undertakes not to transmit the personal data of the users of the site to third parties and to use them only for the purpose stated by this site.

We will not alienate in any way the data you provide us, we do not sell or exchange information obtained through this site. This information may be disclosed only to the authorities - at their justified request - for the verification of commercial transactions. Also, these data can be used by us for the purpose of statistical analysis, for conducting market and product studies as well as for marketing the products we offer - these studies will not include personally identifiable data.

We are against SPAM of any kind, we understand it and we fight against it, that is why we will only use your information in strict connection with this site.

Order taking:

The purchase of the products can be done by ordering online.

Through this method of purchase you can view in real time the product, the cost of transport, the method of payment.

ATTENTION: The cost for transport generated by the software depending on the location declared by the client in "Personal Information" is estimated and / or may be generated incorrectly. We do not assume responsibility for the price generated in the order, the cost being subsequently communicated to the customer and expressly specified on the document issued by the carrier.

Product Price: MINIMUM ORDER 75 RON.

Cost of products: All products have displayed prices in RON with VAT, taxes included (or euro with VAT). Depending on the delivery method you agree with, the estimated costs of transport, insurance and reimbursement will be added to the price of the products. ATTENTION THIS COST IS AN INDICATIVE ONE, THE REAL PRICE WILL BE COMMUNICATED BY THE CARRIER AT THE TIME OF DELIVERY OF THE PRODUCTS.

Shipping cost:

For delivery in Bucharest: the tariff is 17 lei / for the first (3) kg after which 1 lei / kg extra is added.

For delivery in the country (DPD network) the tariff is 17 lei / for the first (3) kg after which 1 lei / kg extra is added.

For the localities located outside the DPD network, the tariff is 1 lei for each extra km. All tariffs from the transport cost are with VAT. Maximum package weight 31 kg.

For external deliveries in the EU the prices are according to the table below:




Insurance cost:

The value of the insurance is 1% of the value of the products and the transport. All costs for, insurance and reimbursement are expressed in lei and include VAT.

Payment methods:

- refunds;

- electronic payment in advance;

Our data are:

xxxxxxxxxxxxx SRL

BANCAR CONT: xxxxxxxxxxxxxxxxxxxxxxxxx


REG COM: xxxxxxxxxxx

Delivery methods:

All orders are delivered through a express courier company - DPD.

The delivery time is approximately 3 working days internally or 5 - 10 working days externally (depending on the area) from the moment of order confirmation taking into account the following factors: confirmation of the existence in stock of the products and the quantities requested by you; confirmation of the payment method; confirmation of delivery method.

Upon receipt of the package, please check the integrity of the package and the existence of the fiscal invoice - this document can be found in the envelope on the package or in the package.

The products are handed in sealed packaging, and the goods are insured throughout the transport until delivery.

Return policy:

Romanian and European Union legislation in the field of electronic commerce and distance contracts provides the following: "The consumer has the right to notify the trader in writing that he renounces the purchase, without penalties and without invoking a reason, within 14 working days. upon receipt of the product ".

Conditions for returning products:

- the product must be returned in the original packaging;

- the costs related to the return and the insurance of the product during the transport period are borne by you;

- The return will be made through the courier company through which you received the package. These data will be communicated to you .;

- The money will be returned by the same method by which you made the payment.

- Return shipping costs are not refundable.

The products are not compensated under the following conditions:

- The reason for the return is a subjective one and does not refer to the characteristics of the product or if you were informed in writing about the differences between the image of the product in the online store and the product received by you;

- The address you used for the order is incorrect or inaccurate;

- You change your mind after the product has been paid for by you, if one of the conditions mentioned in the Product Return Policy does not appear.


The entire content of the site is the property of Caraiac Marius Authorized Individual and is protected by applicable laws for the protection of copyright. Thus, it is expressly forbidden: accessing the site for the purpose of copying the content by automatic devices or programs, or manually copying the content. Photos and data may be used only with the written consent and consent of Caraiac Marius Authorized Individual.


The content of the site www.vin24.ro has been made with great care for the correct entry of data and respect for the accuracy of information. However, errors are not impossible. Therefore, the Supplier does not assume responsibility for printing or display errors, in terms of price, features, images, etc. In the event that the price of the product or some of its characteristics have been entered incorrectly in our databases or displayed incorrectly, and the delivery has not yet been made, the Supplier reserves the right to cancel delivery of that product and notify the customer as soon as possible. shortly about the error. Also, the images of the products are presented on the site as an example, and the delivered products may differ from the images in any way, due to changes in features, design, without any prior notice by the manufacturers.




Any dispute between Customers and Supplier will be settled amicably.

In case the amicable settlement of the conflict has not been succeeded, the competence belongs to the Romanian courts, within the municipality of Bucharest.

By agreeing to these Terms and Conditions, the customer assumes full responsibility.

You can contact us and you can ask us to modify your data as well as to permanently delete it from our database.

For more information about the privacy policy please contact us.

According to the requirements of Regulation 679/2016 for the protection of individuals with regard to the processing of personal data and the free movement of such data, xxxxxxxxx SRL has the obligation to manage safely and only for the specified purposes, the personal data you provide us. You benefit from the right of access, of intervention on the data, the right not to be subjected to an individual decision and the right to go to court. You also have the right to object to the processing of personal data concerning you and to request in writing the deletion of your data. How we use cookies. A cookie is a file taken from the online environment that requires permission to be placed on your hard drive. Once the user gives his consent, the file is added to a special folder and can be used for analysis of Internet traffic or to notify when only a certain website is visited. Cookies allow web applications to interact with the user (you) as if they were real people. The web application can thus set its functions to your needs, to your preferences or dislikes by collecting and storing information.

customized. This information may be used by other services / systems with which our site interacts. We use cookies to monitor / record traffic for each of the pages of our website. This helps us to analyze to improve and set our website according to user preferences. We use this information exclusively for statistical analysis purposes. Overall, cookies help us to provide you with a higher quality website, we believe, allowing us to monitor the pages that you think are useful to you and which pages you consider most useful. unimportant. Under no circumstances will a cookie module give us direct access to your computer or access to your confidential data.