Magazin online vinuri romanesti - Vin24.ro

Returns Policy

You can return products purchased within 10 days of their receipt confirmation in the following cases :


- It was delivered than ordered another product .
- You have not been informed in writing ( such mentors will be on the order of command ) to the fact that there are differences between the products displayed on your site and the product received manualitatea Since our products is likely to experience differences in product, you will be advised upon receipt of invoice .
- The product has defects which could not be ascertained at the time of reception.

For the reasons given above you can choose two options :


- Replacement of the returned product .
- You will receive the total amount payable by you in advance. Refunds will be made within 10 days by the same method by which you paid .

Conditions for returning products :


- The product must be returned in the original packaging ;
- Cost of product return and insurance during transportation are borne by you ;
- The return shall be made by the courier company through which you receive the package. These data will be communicated . ;
- Refunds will be made by the same method by which you paid .
- Costs of transport to return not returned.


Items not covered in the following conditions:

- Reason for the return is a subjective and not about product features or if you have been informed in writing of the differences between pictures from the online store and the product received by you ;
- The address that you used for the order is wrong or inaccurate ;
- You change your mind after the product has been paid by you , if no one of the conditions mentioned in product return policy .


Special Mentions :

You compulsion check products in the presence of the courier company . If the package arrives damaged please specify the form of transport , refuse to accept it and contact us by phone or email. Otherwise any subsequent complaint is void.
Courier company through which transmission service guarantees handling and transport packages utmost care , taking goods from the sender intact .
If you want more information about the return policy please contact us .


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